The dental appointment is the time that we have set aside for the care and attention that we feel you and your child deserve. Our Patient Care Coordinator schedules appointments so that all patients receive the individual and undivided attention of both Drs. Biggs and Tingling. We take great pride in seeing our patients at their appointment time.
Part of our mission at Destination Smile is to make every effort to see patients on their scheduled appointment time. While emergency care may interrupt our scheduling, we ask for your patience during these times. We assure you that we will treat your child with the same consideration as all others. Additionally, we ask that you make every effort to arrive 15 minutes early for your scheduled appointment time. This allows us ample opportunity to complete paperwork and discuss concerns, insurance issues and other questions you may have before your appointment. During the first visit, we especially take time to educate parents as well as the children.
Missed and cancelled appointments affect every patient and we must respectfully request that you avoid missing an appointment. If you must miss an appointment, we ask that you call us 48-hours in advance to reschedule. Should you fail to call 48-hours in advance and miss an appointment, you will be charged a $50.00 Broken Appointment Fee. Additionally, we reserve the right to decline to schedule subsequent appointments for your child. We strive to create an atmosphere of trust and comfort at Destination Smile, please help us by arriving on time.
We thank you for your understanding and we look forward to treating your child.
Am I allowed to join my child during this visit
You are welcome to accompany your child at all times during your visits to our office, especially on the first visit. However, we do recommend that you allow us the opportnity to interact with your child and engage them in a manner that fosters a trusting relationship between your child and the doctor and staff. We are experts in helping children feel safe in this environment while letting them know that this is their office, their dentist and their appointment. Eventually, as your child feels comfortable with their surroundings, you are welcome to enjoy the quiet and serenity of our reception area at any time during your visit. Our goal is to make your child feel comfortable enough so that he or she does not require your full-time presence. Of course, if you feel the need, you are always welcome to stay with your child.